Permanent Party UH Residents WiFi Survey
The Navy's MWR Department has launched the Virtual Single Sailor Program (VSSP), which provides a new virtual entertainment environment including online entertainment, programmed virtual activities and events such as eSports, virtual scavenger hunts, virtual historic tours, online fitness, health resources as well as on-demand programming available at any time. As part of the VSSP program, MWR and NEXCOM have brought a FREE Wi-Fi pilot program at 12 Hampton Roads permanent party UH buildings located onboard Naval Station Norfolk, Naval Medical Center Portsmouth, and Norfolk Naval Shipyard beginning spring 2024. The concept for the pilot program is a result of the US Navy's efforts to improve Quality of Service (QOS). A QOS review by Navy leaders identified better access to high-speed Wi-Fi as an area of opportunity that would improve Sailors' quality of life and satisfaction with their Navy service. Here's where you come in! If you are a resident in one of the selected permanent party UH buildings, please submit feedback about your current Wi-Fi needs and usage habits via a survey, which will run indefinitely starting in February 2025. Tell us how we are doing- really, we want to know. This data will continue to help us improve this service. QR codes to access the survey will be posted in common areas at your UH building. You can easily complete the survey on your smartphone in less than five minutes. Take it once and you're done! More good news! MWR has increased Wi-Fi speeds in ALL MWR facilities aboard Naval Station Norfolk, Naval Medical Center Portsmouth, and Norfolk Naval Shipyard as a result of this program.